C:\ServiceNow MID Server SNOW-MID-S02\agent\jre\bin>keytool -import -alias thedacaresandcert -file "C:\Users\jwj0215admin\Desktop\thedacaresand2.cer" -keystore "C:\ServiceNow MID Server SNOW-MID-S02\agent\jre\lib\security\cacerts" normalUnchanged Delete the Cert keytool -delete -noprompt -alias ${thedacaresandcrt} -storepass ${changeit}