background_scripts
Differences
This shows you the differences between two versions of the page.
| background_scripts [2025/11/24 04:19] – created johnsonjohn | background_scripts [2025/11/24 05:47] (current) – johnsonjohn | ||
|---|---|---|---|
| Line 3: | Line 3: | ||
| =====Approve===== | =====Approve===== | ||
| - | < | + | < |
| var app = new GlideRecord(' | var app = new GlideRecord(' | ||
| app.addQuery(' | app.addQuery(' | ||
| Line 19: | Line 19: | ||
| =====Clear Attribute===== | =====Clear Attribute===== | ||
| - | < | + | < |
| ClearUserLog(); | ClearUserLog(); | ||
| //Log Time Started | //Log Time Started | ||
| Line 43: | Line 43: | ||
| =====Fix SLA===== | =====Fix SLA===== | ||
| - | < | + | < |
| ClearUserLog(); | ClearUserLog(); | ||
| var gr = new GlideRecord(' | var gr = new GlideRecord(' | ||
| Line 62: | Line 62: | ||
| =====Metric Incident Category TESTING===== | =====Metric Incident Category TESTING===== | ||
| - | < | + | < |
| ClearUserLog(); | ClearUserLog(); | ||
| var definition = new GlideRecord(" | var definition = new GlideRecord(" | ||
| Line 120: | Line 120: | ||
| =====Metric Incident Category===== | =====Metric Incident Category===== | ||
| - | < | + | < |
| //Incident Category = 1bf7c3561bce8d5099e265b1604bcb43 | //Incident Category = 1bf7c3561bce8d5099e265b1604bcb43 | ||
| //Incident Subcategory = e02847961bce8d5099e265b1604bcba9 | //Incident Subcategory = e02847961bce8d5099e265b1604bcba9 | ||
| Line 183: | Line 183: | ||
| =====Trigger Business Rule===== | =====Trigger Business Rule===== | ||
| - | < | + | < |
| ClearUserLog(); | ClearUserLog(); | ||
| //Log Time Started | //Log Time Started | ||
| Line 206: | Line 206: | ||
| =====Unlock USER PROD===== | =====Unlock USER PROD===== | ||
| - | < | + | < |
| ClearUserLog(); | ClearUserLog(); | ||
| //Log Time Started | //Log Time Started | ||
| Line 228: | Line 228: | ||
| =====Update Time Zone===== | =====Update Time Zone===== | ||
| - | < | + | < |
| ClearUserLog(); | ClearUserLog(); | ||
| //Log Time Started | //Log Time Started | ||
background_scripts.txt · Last modified: by johnsonjohn