Show pageOld revisionsBacklinksBack to top This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. ======Inbound Actions====== ---- =====BCA PC===== <code> (function runAction(/*GlideRecord*/ current, /*GlideRecord*/ event, /*EmailWrapper*/ email, /*ScopedEmailLogger*/ logger, /*EmailClassifier*/ classifier) { // Implement email action here var subject = email.subject; var workstation = subject.replace('ALERT: Node ','').replace(' is Down','').trim(); var gr = new GlideRecord('cmdb_ci'); gr.addQuery('name', workstation); gr.query(); if (gr.hasNext()) { while (gr.next()) { current.cmdb_ci = gr.sys_id; } } current.update(); })(current, event, email, logger, classifier); </code> ---- inbound_actions.txt Last modified: 11/24/2025YYY 04:33by johnsonjohn